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Deposit Our
company do not require any deposit. Only the travel package price must
be paid at the final payment date. Otherwise the client can make a
facultative deposit and benefit from the early booking bonus.
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Final Payment Final
payment of 100% of the travel package price must be received at least
45 days prior to arrival date in order to be able to confirm your
package and pay to our tour operators.
For reservations placed within 45 days or less prior to tour date a non-refundable rush booking fee of
$25 per booking will be charged.
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Cancellation charge The
Cancellation charge may be applicable on the following bases:
45 days to 31 before arrival 10% of total price.
30 days to 15 before arrival 50% of total price.
14 days to arrival day 100% of total price.
In case of NO SHOW a 100% of total price.
In Peak Periods Christmas & New Year. (For Package Starting December 18 to
January 8)
60 days to 31 before arrival 50% of total price.
30 days to arrival day 100% of total price.
Please Note: The cancellation charge is a liquid damage to compensate the Tour Operator for prepayments made on advance booking of travel services and for administrative cost involved in processing a cancellation and is genuine estimate thereof and is not a penalty.
Total price is all money due and / or paid to our company.
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Unused Tour Services Our company
is not responsible for any unused portions of your tours and cannot refund any monies.
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Client Changes to a Booking A passenger wishing to make a change to their booking must notify
our company immediately. An administration charge of $25 per booking can be levied.
If cancellation by one or more persons of your group alters the room category, the remaining passenger(s) must assume the difference.
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Our Changes to a Booking Occasionally due to circumstances beyond our control we may have to change your
travel package arrangement. We will advise you as early as possible.
However, Our company cannot be held responsible for changes initiated by airlines, coach companies, hotels, transfer operators, or other independent parties who have been contracted for services you have purchased.
If confirmed goods or services are no longer available prior to the
arrival date, our company reserves the right to substitute them for comparables goods or services. In the event of a cancellation by
our company, liability of our company shall be limited to the reimbursement of the price of goods or services paid by the
client.
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Package Rate Prices are quoted in American dollars (US $) unless otherwise indicated.
Tour prices quoted are valid to April 30, 2002 and include transfers, baggage handling, accommodations, hotel taxes, meals, sightseeing, entrance fees, gratuities as
noted and escort services as indicated in each itinerary.
Not included in quoted tour prices the Costs of obtaining passport or
visas, excess baggage fees, personal expenses such as travel insurance, laundry, and room
service, alcoholic or other beverages are not included with the meals, gratuities to
Egyptologist-escort, communication charges, local airport charges and
taxes, any airfares unless specifically noted in the itinerary, sightseeing or meals not included in the
itinerary, services not mentioned in the tours and any other items of a personal nature.
All information and pictures contained in our site have been checked for accuracy, but shall not be construed as part of this contract.
If an error occurs, the final word shall be that of the Tour Operator.
Our company reserves the right to increase or decrease published prices
without prior notice. Several factors may influence the fares,
including but not limited to an increase of government imposed taxes, transportation related fees or surcharges including those for fuel or currency fluctuations.
Please Note: The package rate that you find
in the price table represent the maximum price you should pay for a
similar package. In many cases Hotels, Nile Cruises and Tour Operators
make discounts to promote some Nationalities, Markets, Periods or
certain packages. So in most cases you will pay less than the price you
see in the price tables of each package.
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Children Policy Children till 2 years old will be
Free for Accommodation sharing parent room for a maximum one Child. And
they will be charged only 10% of domestic air Fare.
Children between 2 / 12 years old will be charge with 50% of total
Accommodation as an adult (50% of Adult in Single Rate) and 67% of Domestic Air Fare.
Children over 12 years old will be charge as an adult person.
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Accommodation The
followings are the terms we use and their respective meanings.
Double: Based on sharing twin or doubled bedded rooms.
Single: Based on single bed room.
Triple: Based on triple bedded room.
Moderate: Based on 3 stars Hotels and / or Nile Cruises.
Up Scale: Based on 4 stars Hotels and / or Nile Cruises.
Deluxe: Based on 5 stars Hotels and / or Nile Cruises.
Extra Deluxe: Based on 5 stars deluxe Hotels and / or Nile
Cruises.
Please Note: Our company reserve the right to substitute
Hotels and / or Nile Cruises of similar quality if Hotel and / or Nile
Cruises mentioned is not available.
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Meals As specifically indicated in each tour. No other meals included.
Please refers to the detailed itinerary of your travel package for more information about the everyday meals.
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Sightseeing Tours will be by seat in
air-conditioned car basis or by air-conditioned motor- coach with bilingual speaking guides. All entrance fee,
taxes and charges are included.
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Transfer All transfers between airport and hotels
and / or Nile Cruises are included. Excess baggage charges must be pay by the passenger.
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Travel
Documents It is the full responsibility and expense of the consumer to obtain all documents required by all relevant government authorities.
Client failing to provide the required documents may be denied boarding privileges by the carrier or relevant authorities, without further recourse of the possibility of a refund. No refund or replacement will be given for lost or stolen travel documents.
Please Note: For American, Canadian, Japanese ,
European Union Citizens and some other nationalities can obtain a tourist
entry visa when they come to Egypt at any Egyptian border. Please
verify with the Egyptian Embassy in your home country.
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Travel
Insurance We recommend that all passengers purchase travel insurance at time of
booking as a measure of added protection. Our company is not responsible or liable for loss, damage, theft of luggage and/or personal belongings or for personal injury, accidents and or illness. For your own protection, it is important that you have, or purchase, adequate insurance to cover these eventualities. Your insurance agent and/or travel agent can arrange this for you.
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Client Responsability Clients are responsible for advising
our company of their intentions, goals, motives, expectations and needs, as they relate to the proposed travel package, before the reservation is completed.
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Our Responsability Our
company and its affiliates act only as agents for the passenger with respect to services provided by
others. In many cases, suppliers of tour services are independent contractors to
our company, not its employees. Including but not limited to independent ground operators, tour guides, hotels, transportation companies, drivers, airlines, and other suppliers. Because we do not own, operate, manage, control, or supervise these entities, we cannot be liable for any acts or omissions, including any negligence, gross negligence, or reckless or willful acts, on their part.
Our company, its owners, agents, directors, shareholders, and employees assume no responsibility for any injury, loss, damage, delay, or death to person or property arising from the negligent or willful act or failure to act of any person who is to or does provide goods or services for this trip or for the action or inaction of any other third party. Without limitation,
Our company is not responsible for acts of God, dangerous incidents of the rivers, lakes, fire,
equipment failures, vehicle accidents, illness from food or otherwise, detention, assaults, theft or criminal activity, annoyance, delays, quarantine, strikes, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in transit or hotel services over which it has no
control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of places to be visited. You will be informed of any necessary changes in a timely fashion.
Our company can accept no responsibility for loss or additional expenses due to delay or changes in schedules or other causes. The tour operator and its agents reserve the right to refuse to accept or retain any person as a member of the tour. The right is reserved to withdraw any or all tours or portion thereof. Baggage is at owners risk entirely. The liability of air carrier for loss, delay or damage is limited to their liability as common air carriers. Air carrier assume no liability for fragile or perishable articles.
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Problem Handling If you have any queries or problems, please raise them with your
tour guide and the hotel management immediately. Do not leave your complaint until your return home!.
If they fall to resolve your problem please contact Customer Care
Department in our Cairo Office. It works 24 hour / day, 7 day/week.
They will try hard to make you comfortable. Upon your return, please send
us an email or a letter outlining the details of your concerns.
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Client Protection Program In order to protect the purchaser financially in the unlikely event of
our company insolvency, a special bank account has been established for client payments,
which will be held "in trust" and not drawn upon until after the client's departure. These trust payments will be adjudicated by the banking facility ( a major
Egyptian banking institution). This special protection is free of charge for our clients.
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Copyright ©
2001 www.christmasinegypt.com. All rights reserved. |
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